Empire Carpet Warranty Complaints

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Empire carpet warranty complaints. This e mail account is monitored 24 hours. So for a second time we picked a carpet using the same salesman. It s our best sale. Unlike other flooring and home improvement stores empire guarantees you ll have new floors before the holiday or they re free.

The new carpet ha 2 feet lanes or lines the length of the carpet in several areas. Carpet has a 10 year warranty and they will not followup or follow through to replace our carpet under warranty. Empire is completely inept and unable to coordinate the transfer of a single roll of carpet from dallas to houston. Half price carpet flooring plus basic.

Hence i am no longer buying or recommending empire carpet. 2020 alan fletcher consumer advocate expert carpet advisor. Here s how it works. New carpet in eagan mn.

Empire limited our active choses to two companies one being the company that produced the defective carpet. Empire today has provided customers with carpet hardwood laminate vinyl tile flooring and window to more than 2 million customers since 1959. That means if you ever have a carpet problem or complaint you may have a hard time getting anyone to help you or take responsibility for making things right. Schedule a free in home estimate.

Bbb accredited since 8 15 2006. On july 15 2020 the installers came and installed our new selection of carpet. The response i keep getting is the system is down so i mentioned using pen paper and the telephone to coordinate the delivery. The company brings hundreds of samples to your.

See hundreds of samples and get a price estimate on the spot. Empire today installed 7 000 carpet in our entire home that was immediately discolored in areas upon installation and is becoming progressively worse since installation. Schedule a free appointment installation of in stock styles of carpet hardwood vinyl plank vinyl tile and laminate guaranteed by 11 26 20 guarantee date for orders signed and any necessary financing. So the carpet empire installs is of such poor quality that it stretches out in less that 4 years old.

Buying carpet from lowe s home depot empire today or costco.